Syn-Apps Call Replay is a call recording software package for a fraction of the price of competitive systems. Simple yet powerful call recording. Our customers use call recording to:
- Improve Customer Service
- Increase Sales Productivity
- Provide effective employee training
Call Replay integrates with Cisco phone systems such as Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. The software runs on a physical or virtual server, and provides an easy to use web interface, and automates records and retention policies.